In each process, there is a process metric which provides a very good insight information about process performance. But there is something can be enhance such as:
- Ability to set start date and end date of the report. this will help the user has visibility of the performance in each period. example, the user might found the performance in not good in last month. So the manger enforce many approver to approve faster. So, we should be able to filter and extract information of each period that the user can compare before and after they take the action to see the process performance improve or not. Currently the process metric cannot set the period, it make the data not so meaningful.
- Ability to export the data to CSV or XLS. Kissflow provide a good insight information, it will be perfect if the user can export the metric and decorate it to show the management. "